Code of Conduct
The standards we hold ourselves to
This Code of Conduct applies to all directors, managers, employees and third parties acting on behalf of TJL Pharmaceuticals across every market we serve.
Download PDFOur Core Values
Business Ethics
Employees and management must conduct business honestly, fairly and professionally in every market we serve.
Anti-Bribery & Anti-Corruption
Bribery, improper payments, kickbacks and unethical business practices are strictly prohibited.
Conflicts of Interest
Employees and management must disclose any interest that could affect, or appear to affect, business decisions.
Product Quality & Patient Safety
Everyone shares responsibility for protecting product quality, following approved manufacturing procedures and reporting quality concerns immediately.
Employee Conduct
We expect respectful behaviour, professional communication and workplace discipline at all times.
Health & Safety
Safe working practices, appropriate training, incident reporting and correct use of protective equipment are mandatory.
Confidentiality & Data Protection
Confidential company, employee, supplier and customer information must be protected and used only for legitimate business purposes.
Supplier & Procurement Ethics
Procurement must be fair and transparent, with responsible supplier selection and honest commercial relationships.
Regulatory Compliance
We adhere to applicable laws, licensing conditions and pharmaceutical regulations in every jurisdiction where we operate.
Reporting Concerns
Misconduct, safety issues or suspected policy breaches can be reported in confidence to info@tjlhealthcare.com — reports are handled without retaliation.
Concerns about misconduct, safety or policy breaches can be reported in confidence to info@tjlhealthcare.com. Reports are reviewed by management and handled without retaliation.